We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at
We do not store credit card details nor do we share customer details with any 3rd parties. PRIVACY POLICY The following data may be requested: Name (This is used to link the order to yourself). Telephone number (This will be used for contact by the store in the event that any issues arise or there are any queries with your order). Email address (This will be used to send order confirmation, order status notifications and receipt for payment). Physical address (This will be used if there is a need to arrange delivery). If using a 3rd party payment gateway, the above information may be passed on to speed up the checkout process. Some personal data, such as names, may be collected by the user of the application, which could be stored within the user’s own EPoS system. The collection and storage of this information is determined by the user and is therefore covered by the user’s own data privacy notice. Payment card information can be saved for quicker payments on repeat purchases. In this instance, a unique identifier token is created and stored on the end users device and is passed on to the payment gateway at checkout. This information is stored on the ICRTouch servers and can only be used for the merchant it was stored against. ICRTouch will store the last four digits of the card’s PAN number and expiry date to display to the end user as a means of identification of multiple cards. End users can remove their stored cards at any time. This will remove the stored information on the ICRTouch servers. A “last used” date is stored against the card tokens and ICRTouch will delete tokens that fall outside our defined expiry period on a periodic basis. Other information may optionally be stored on the end user’s device to facilitate subsequent orders and can be removed via the “forget me” feature. Permissions The app only requires internet access. No other access permissions are required.
REFUND POLICY: We may refund part or all of your order where: * 1) items that you have ordered through the click and collect service are not available * 2) proof of ‘failure to deliver’ can be substantiated * 3) you have contacted us within 5 hours of the collection time and brought your issue or concern to our attention. * All orders are subject to availability. * If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund. * Refunds will be only be given in the same method as the order was paid.
